Our work

Optimising Sales Operations with a secure bespoke web Application

Discover how we partner with Medem to develop and maintain a secure, AWS-hosted sales management application. Learn how our bespoke solution streamlines quoting, customer management and reporting, backed by proactive support and robust security.
Medem - Gas Detection Systems
Share:

Executive Summary

Medem, a Manchester-based electronics manufacturer, designs and builds cutting-edge control panels for gas safety, indoor environment monitoring, and energy management. To optimise their sales processes, we partnered with Medem to create a bespoke, web-based sales management application hosted on AWS.

The platform enables rapid quote generation, seamless customer account management, and comprehensive reporting, all while maintaining robust security and operational efficiency. Since its launch, the application has been a cornerstone of Medem's operations, supported by our proactive maintenance and reactive technical support services to ensure continued performance and security.

About Medem: Innovators in Electronics

Medem is a British electronics manufacturer specialising in innovative solutions for the built environment. Their UK-designed and manufactured control panels play a critical role in ensuring gas safety, monitoring indoor air quality, and managing energy consumption.

With a strong focus on precision and reliability, Medem serves clients both across the UK and internationally, delivering safety and efficiency in essential building systems.

Medem - Gas Detection Systems

The Challenge: Modernising Sales with a Bespoke Solution

Medem sought to modernise and streamline their sales process by moving away from manual workflows and fragmented systems. Their sales operations required a solution capable of:

  • Generating detailed quotes quickly and accurately.
  • Managing quote templates, product catalogues, and pricing structures.
  • Aggregating sales data for reporting and assurance.
  • Ensuring data security and operational reliability.

The absence of an integrated system led to inefficiencies, slower response times, and increased operational complexity. To address these challenges, Medem required a bespoke solution tailored to their unique needs.

Why Medem work with us: A Partnership Built on Trust

We have proudly partnered with Medem since 2010, developing a long-standing relationship based on trust and collaboration. Over the years, Medem has come to rely on our expertise not only for the development and support of their bespoke application but also for advice on cloud architecture and strategic technology decisions. This trusted partnership ensures that Medem's web-based systems are always aligned with their operational goals and remain secure and reliable.

Why AWS: Secure and Scalable Infrastructure

AWS was the natural choice for the applications' cloud infrastructure due to its scalability, reliability, and advanced security features. As an AWS Certified team, we at Si Novi have the expertise to leverage AWS cloud services to their fullest potential, ensuring a stable environment for the application's daily operations. This guarantees flawless uptime and robust data protection. Additionally, AWS's comprehensive suite of tools supports efficient backup and disaster recovery processes, which are essential for maintaining business continuity.

Our Solution: Tailored Technology for Efficiency

This custom web-based sales management application is designed to optimise Medem's sales operations and improve overall efficiency. The application, hosted on AWS, leverages the Yii PHP framework to provide a flexible and robust platform.

Key features include:

  • Rapid Quote Creation: Generate high-quality quotes with embedded logos, certifications, and signatures.
  • Customer Account Management: Maintain detailed records of customer accounts, products, and pricing.
  • Data Aggregation and Reporting: Generate charts and export data to formats like XLSX for reporting and assurance.
  • Secure Operations: AWS security tools and practices ensure data integrity and protection, with role-based access control to safeguard sensitive information.

Proactive Maintenance and Reactive Support: Ensuring Long-Term Success

Since the application's launch in 2015, we have provided ongoing maintenance and support to ensure its smooth operation and security. Key support services include:

  • Regular updates to ensure compatibility with evolving technologies, including PHP version upgrades.
  • Security patching to protect against emerging vulnerabilities.
  • Database optimisation and management.
  • AWS account management, leveraging best practices and implementing new features as they become available.
  • Backup, restore, and disaster recovery processes.
  • Logging and monitoring to ensure system reliability and provide actionable insights.

Results and Benefits: Driving Operational Excellence

The application has become a critical component of Medem's business operations, delivering tangible benefits such as:

  • Efficiency Gains: Faster quote generation and streamlined sales processes reduce operational bottlenecks.
  • Improved Security: AWS's secure infrastructure and regular updates protect sensitive business data.
  • Business Continuity: Comprehensive disaster recovery plans ensure uninterrupted operations.
  • Enhanced Reporting: Aggregated data and customisable exports empower Medem with actionable insights.

Our close partnership with Medem ensures that the application evolves alongside their business. Regular feature updates and integrations further optimise their workflows and expand functionality, maintaining the platform's value.

Share

Looking to learn more or ready to accelerate your cloud adotption?

We'll be delighted to schedule a video call to walk through this and other recent case studies to help you understand how we can help you accelerate your cloud adoption.

Next Steps: Evolving with Medem's Needs

Looking ahead, we will continue to support and enhance Medem's application, focusing on additional integrations, advanced reporting capabilities, and ongoing security improvements. Our collaborative relationship ensures that the platform remains aligned with Medem's strategic goals and operational needs.

About Us: Experts in Bespoke Cloud Solutions

We specialise in designing and maintaining bespoke web applications, leveraging the power of AWS to deliver secure, scalable, and efficient solutions. Our proactive maintenance and support services ensure that our clients' applications remain reliable and up-to-date, enabling them to focus on their core business objectives.


For more information, and to learn more about how we can deliver cost-effective bespoke web-based software for you, contact Si Novi.


Recent client case studies & project highlights

Jaguar Land Rover tooling and equipment

Jaguar Land Rover

Discover how Si Novi partnered with Jaguar Land Rover to build a scalable, secure AWS-powered web application for global tooling distribution.

Learn about the innovative solution, including recent enhancements for electric vehicle tooling, that supports 13 languages and over 40 regions worldwide.

Read the case study
HS2 Pre-construction surveys

Watts Group

As part of the UK's largest infrastructure project to date, HS2, Watts conduct detailed pre-condition surveys of buildings along the proposed route.

Si Novi delivered a Progressive Web App, used by Watts team of surveyors, to enable the quick and accurate collection of survey information, including photographs, elevations, and floor plans of each property.

Capable of working fully offline, this modern applicaton delivers even in the most remote of locations.

Watts Group logo
Read the case study
Morris Hargreaves McIntyre: Culture Segments

MHM

Learn how Si Novi helped MHM develop the Culture Segments TagTool, a scalable web platform on AWS, providing arts organisations with robust survey integration and audience segmentation.

With millions of surveys completed, venues can now communicate more effectively and target marketing with precision.

Morris Hargreaves McIntyre logo
Read the case study
Trees

Environmental Resources Management

Discover how Si Novi partnered with Environmental Resources Management (ERM) to bring their carbon footprinting methodologies onto the cloud.

By replacing intricate Excel models with a bespoke, web-based application hosted on AWS, ERM gained a scalable, secure, and globally accessible platform.

Read the case study
Diagnostic Associates

Diagnostic Associates

See how Si Novi used AWS to create a serverless telematics data solution, automating processes and enabling real-time data access for Diagnostic Associates.

undefined
Read the case study
All case studies

Proudly supporting our clients and partners on their AWS journey

Alliance Bernstein Logo
Morris Hargreaves McIntyre Logo
Rubber Ring Insurance Logo
Secure24 Logo
Ledgerscope Logo
Manchester Food and Drink Festival Logo